1. The Service
a) My GTT is an application that is designed toallow Customers to go online using their devices to perform certainfunctions including to view their account details, buy mobiletelecommunications voice and data plans, purchase data top up or currentdata plans, check the balance on an existing voice or data plan and Top Upa mobile account, connect to GTT+ customer care services and other GTT+links and websites or facilities offered by or through GTT+ from time totime (hereinafter referred to as the “Service”).
b) Please read these terms and conditions (the “Terms and Conditions”)Terms carefully because they govern the relationship between the GuyanaTelephone and Telegraph Company, a company registered under the laws ofGuyana having its registered offices at 79 Brickdam, Georgetown, Guyana(hereinafter called “ GTT+”, “we”, “us”, “our”, or “the Company”) and theuser (hereinafter called “you”, “your”, “user or Customer”) of Services.You must accept these Terms prior to using the Services.
c) By downloading or installing My GTT or using the Services, you signifyyour assent to these Terms. GTT+ reserves the right to make changes tothese Terms of the Services from time to time and GTT+ will make reasonablecommercial efforts to notify you of any updates to these Terms.Notwithstanding the foregoing, your continued use of the Services will bedeemed acceptance to amended or updated Terms. As such, you should checkfrequently to see if we have updated these Terms. The most current versionof the Terms is available at play store and Apple store (“the Service”. Ifyou do not agree to any of these Terms, please do not use GTT+ and/or theServices.
2. Installing GTT+
In order to access and use the features of the Service, you acknowledge and agree that you will have to register with us by installing GTT+ on your device. Once you install GTT+, you will be automatically registered by GTT+and your profile completed within GTT+’s networks. To complete registration, GTT+ may require that you provide certain information as will be indicated during the registration process. You must provide all information as will be requested and you represent and warrant that all such information shall be accurate and complete.
To complete installation of GTT+, and for you to access the Service, you will be required to give a one-time consent that you have understood the terms of this Service. You should not use this Service if you do not agree to any of these Terms.
3. Governing Laws/Terms
These Terms of Use are governed by the laws of Guyana.
You shall also be subject to the Terms of Use of the GTT+ website, GTT+ Post Paid terms, GTT+ Prepaid terms and to other terms and conditions governing the use of any service or product accessed and/or purchased using the Service.
4. Use of the service
You are solely responsible for keeping your password and other login credentials secured, and for all purchases, activations, services requested and other transactions conducted through your registered online account. Any purchases made using the Service shall be deemed a legitimate request from the Customer to whom the online account is registered. You must immediately advise GTT+ if your account information is compromised or they have reason to believe it is compromised.
GTT+ shall not be responsible for any losses arising out of the unauthorised use of a Customer’s online account details. You will receive a SMS/test message advising of your registration to use the Service and confirmation of each purchase made using the Service.
5. Data and Privacy
The collection and use of data collected is an integral element of the Services, and you expressly consent to such collection and use in accordance with our privacy policy, as may be amended from time to time. A current copy of our privacy policy (the “Privacy Policy”) is available. My GTT. Part of our commitments under our Privacy policy is to never disclose any Personal Data or Information that GTT+ may receive thorough your use of Service to third parties or use your Personal Data for any purpose other than as provided in the Privacy Policy.
By installing and using this Service you acknowledge and expressly consent to GTT+ receiving some of the information stored in your device like your address book.
You acknowledge and expressly consent to the transfer of some your information to other jurisdictions (to the extent permitted by law) for storage, and processing and that your customer information may be retained for a reasonable period of time in a secure environment.
6. Representations and Warranties
GTT+ does not guarantee, represent or warrant that your access to theService will be uninterrupted -error-free or operable at all times orduring any down time (a) caused by outages to any public Internetbackbones, networks or servers, (b) caused by any failures of yourApplication, equipment, systems or local access services, (c) forpreviously scheduled maintenance or (d) relating to events beyond GTT+’scontrol such as strikes, riots, insurrection, fires, floods, explosions,war, governmental action, labour conditions, earthquakes, naturaldisasters, or interruptions in Internet services to an area where GTT+ oryour servers are located.
7. Term
Your agreement with us shall commence on the date you accept these Termsand sign up for the Service and shall continue unless terminated by eitherparty with 30 days’ notice. GTT+ may terminate this agreement with youimmediately, by written notice, if it has reason to believe that you are inbreach of these terms. Upon termination, GTT+ will stop supplying you withthe Service and (a) you will not be entitled to any refunds of any fees,and (b) any outstanding balance for Services rendered to you through thedate of termination will be immediately due and payable in full and (c) allof your historical report data will no longer be available to you unless apurchase or professional services agreement for the exchange and transferof such data is entered into as a component of termination.
8. Service Suspension or Discontinuation
GTT+ may change, suspend or discontinue the Service at any time. GTT+ mayalso impose limits on the use of or access to certain features or portionsof the Service, in any case without notice or liability.
9. Limitations of liability
In no event shall GTT+ , its directors, officers or agents be liable for any damages whatsoever, including, but not limited to any direct, incidental, consequential, special, exemplary or other indirect damages arising out of : (i) the use of or unavailability of the Service (ii) any transaction conducted using the Service (iii) any claim attributable to errors, omissions or any inaccuracy in the Service (iv) unauthorised access to or alteration of transmissions or date or (v) any other matter in connection with the Service, even if GTT+ has been advised of the possibility of such damages.
You accept the Service is provided “as is” and acknowledge that GTT+ makes no other warranty and disclaims all implied and statutory warranties, including, but not limited to, any implied warranty of merchantability, fitness for a particular purpose or non-infringement.
10. Prohibitions
You may not use any “deep-link”, “page-scrape”, “robot”, “spider” or other automatic device, program, algorithm or methodology, or any similar or equivalent manual process, to access, acquire, copy or monitor any portion of the Service or any content on the application, or in any way reproduce or circumvent the navigational structure or presentation of the Service to obtain or attempt to obtain any materials, documents or information through any means not purposely made available through the Service. GTT+ reserves the right to prohibit any such activity.
You may not attempt to gain unauthorized access to any portion or feature of the Service or any other systems or networks connected to the GTT+ website or to any GTT+ server, or to any of the services offered on or through the Site, by hacking, password “mining” or any other illegitimate means.
You may not probe, scan or test the vulnerability of the Service, nor breach the security or authentication measures while using the Service. You may not reverse look-up, trace or seek to trace any information on any other user of the Service, or any other customer of GTT+, including any GTT+ account not owned by you, or exploit the Service or information made available or offered by or through the GTT+ website, in any way where the purpose is to reveal any information, including but not limited to personal identification or information, other than your own information.
You agree not to use any device, software or routine to interfere or attempt to interfere with the proper working of the Service, or with any other person’s use of the Service.
You may not represent that you are someone else, or impersonate any other individual or entity or manipulate information in order to use the Service.